Mobile App Maintenance, Support & Continuous Improvement
Keep your app crash-free, OS-compatible and improving — month after month.
An app is never finished. Android and iOS release major versions annually, third-party SDKs deprecate, APIs change, and both stores raise their API-level requirements. An unmaintained app stops working — sometimes overnight, sometimes gradually as ratings slide.
Our maintenance plans cover OS compatibility updates, dependency and SDK upgrades, crash triage and fixes, performance monitoring, store compliance, and a monthly allowance for feature improvements and content updates.
We monitor crash-free session rate, app startup time, API error rates and store ratings continuously, and report monthly with a prioritised backlog.
- 99.7%
- Crash-free sessions
- <4h
- Response time
- +0.6
- Rating change
crash alerts
stars over 6 months
99.7%
Crash-free sessions across maintained apps
The problems we fix
Apps breaking after OS updates
A new iOS or Android release can break features and cause crashes on the newest devices — your most valuable users.
Ratings eroding from unfixed bugs
Every unresolved crash generates a one-star review, and store algorithms weight recent ratings heavily.
Store compliance deadlines missed
Google enforces annual target API level updates; missing the deadline removes your app from search on new devices.
How we fix them
Proactive OS readiness
We track beta releases and test against upcoming OS versions before public launch.
Crash-first triage
Real-time crash alerts with severity-based response, root-cause analysis and a permanent fix rather than a patch.
Compliance on the calendar
We track store policy and API requirements, and schedule updates ahead of every deadline.
What App Maintenance & Support includes
What you actually get
- OS compatibility updates (iOS and Android)
- Dependency, library and SDK upgrades
- Crash monitoring, triage and fixes
- Performance monitoring and optimisation
- Store compliance and API-level updates
- Push notification and analytics maintenance
- Monthly improvement hours for features and content
- Monthly report: crash-free rate, ratings, performance, backlog
Tools & platforms
- Sentry
- Firebase Crashlytics
- Fastlane
- App Store Connect
- Play Console
- GitHub Actions
How we deliver it
- 01
Onboarding & audit
Code review, dependency audit, monitoring setup and priority fixes.
Week 1–2
- 02
Stabilise
Resolve crashes, performance issues and compliance gaps.
Week 2–4
- 03
Maintain
Continuous monitoring, triage, dependency updates and releases.
Monthly
- 04
Improve
Use the monthly allowance on agreed feature and UX improvements.
Monthly
- 05
Report
Monthly health report plus quarterly roadmap review.
Monthly
App Maintenance & Support — common questions
Discuss your app maintenance & support project
Book a free 30-minute consultation and get a written plan — whether or not you work with us.