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SB DigitalAgency
Premium

Complex platforms and multi-sided marketplaces

Multi-role platforms with real-time features, dispatch, advanced analytics and dedicated QA.

Price

Rs 1,100,000

one-time

Delivery

5–8 months

Commitment

No lock-in

Premium

Your platform has multiple sides and real-time requirements

  • Multi-sided complexity

    Every role has different permissions, flows and incentives. Getting this wrong creates disputes, fraud exposure and support load that grows with usage.

  • Real-time performance under load

    Live tracking, chat and dispatch generate heavy concurrent load. Architectures that work with 50 users fail at 5,000.

    Scalability issues are the most expensive class of bug to fix after launch

  • Operational blind spots

    Without proper BI dashboards you cannot see unit economics, supply/demand balance, provider performance or fraud signals.

An engineered platform, built by a dedicated team, tested under real load

  • Why Premium works (1)

    Premium engagements get a dedicated project manager, a named engineering pod, dedicated QA and a security review. We model the system properly before building: every role, every state, every failure mode.

  • Why Premium works (2)

    Before launch we load test to your projected traffic, coordinate penetration testing, and set up BI dashboards so operations can see unit economics from day one.

You are building something genuinely complex — a marketplace with buyers and sellers, a delivery network with live tracking, a booking platform with provider scheduling, or a field-operations app with real-time coordination. Off-the-shelf solutions do not fit, and a standard agency build will not survive the operational realities.

What is included

  • Extended discovery with technical feasibility study
  • Multi-role apps (customer, provider, admin or similar)
  • Real-time features: tracking, chat, live updates
  • Complex workflows, dispatch, scheduling or marketplace logic
  • Advanced analytics, BI dashboards and data warehousing
  • Custom integrations (ERP, CRM, payment providers, logistics)
  • Dedicated QA engineer and full test automation
  • Security review and penetration testing coordination
  • Load testing and scalability architecture
  • iOS + Android + web admin
  • Store submission and staged rollout management
  • 180 days post-launch support
  • Dedicated project manager

What is not included

  • Nothing. This package is self-contained.

Guarantees

  • Dedicated project manager and named team
  • Load tested to your projected traffic before launch
  • Security review with penetration testing coordination
  • 180 days of post-launch support included

pages

Unlimited within agreed scope

revisions

Unlimited within sprint scope

delivery

5–8 months

support

180 days + dedicated PM

reporting

Sprint demos + monthly reports + quarterly reviews

The delivery plan

How Premium runs, step by step

Typical timeframe: 5–8 months from kickoff to pilot launch.

  1. 01

    Extended discovery

    Role modelling, state machines, technical feasibility study, scalability architecture, integration inventory and a fixed-cost programme.

    Week 1–5

  2. 02

    Platform architecture

    Service architecture, database design, real-time infrastructure, security model, and BI data pipeline. Infrastructure provisioned.

    Week 5–8

  3. 03

    Parallel build

    Customer app, provider app and admin console built in parallel tracks with integration sprints and weekly builds.

    Week 8–26

  4. 04

    Hardening & compliance

    Automated test suite, load testing to projected volume, security review, accessibility, monitoring and runbooks.

    Week 26–30

  5. 05

    Pilot launch

    Staged rollout in one zone or segment, real-user monitoring, operational fixes in production, then measured scale-up.

    Week 30–34

  6. 06

    Scale & support

    Expand markets, optimise dispatch and matching algorithms, extend BI reporting, with 180 days of support included.

    Week 34+

Deliverables

  • Feasibility study and fixed-cost programme
  • Multi-role application suite (apps + admin console)
  • Real-time infrastructure: tracking, chat, live updates
  • Dispatch, scheduling or marketplace matching logic
  • Advanced BI dashboards and data warehouse pipeline
  • Custom integrations with ERP, CRM, payments, logistics
  • Automated test suite with dedicated QA engineer
  • Load testing report against projected volume
  • Security review and penetration testing coordination
  • Staged rollout management and monitoring
  • Dedicated project manager and 180 days of support

Expected results

  • Concurrent userstypical 5–10× launch volumeLoad tested to projection
  • System uptimewith monitored infrastructure99.9%+
  • Crash-free sessionsacross device matrix99.7%+
  • Operational visibilityunit economics from day oneReal-time BI

Tools & platforms

  • Flutter
  • Node.js
  • PostgreSQL
  • Redis
  • Google Maps Platform
  • Metabase
  • Kubernetes
  • Sentry
Reporting

Sample of what you receive

Every plan includes a live dashboard and a written monthly analysis — including the months that are flat.

Marketplace unit economics

Take rate, average order value, CAC and contribution margin over time.

Supply and demand balance

Active providers against incoming requests by hour and zone.

Operational performance

Dispatch time, completion rate and SLA compliance across zones.

FAQ

Premium questions

Ready to start with Premium?

Order online and your details are saved to your account. We confirm fit, scope and timeline before anything is billed — or talk to us first if you would prefer.