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SB DigitalAgency
App Development

On-Demand, Delivery & Marketplace App Development

Multi-sided apps with real-time tracking, dispatch, payments and three separate user roles.

On-Demand & Delivery Apps

On-demand platforms are the most complex apps we build because they serve three audiences at once: customers who need something now, providers who need clear instructions and predictable earnings, and operators who need visibility and control.

We build the full system — customer app, provider app, and admin dashboard — with real-time location tracking, intelligent dispatch, distance-based pricing, in-app payments with payouts, ratings and dispute handling.

In Pakistan specifically we handle the realities that break foreign-built apps: cash-on-delivery reconciliation, low-bandwidth map loading, battery-efficient location tracking, and Urdu interface options.

38s
Avg. dispatch time
94%
On-time delivery
-31%
Battery per shift

38s

Average dispatch time in production

The problems we fix

  • Battery-draining location tracking

    Naive GPS implementations kill provider phones within hours and cause providers to disable tracking entirely.

  • Dispatch that cannot prioritise

    Without proper matching logic, orders are offered to the wrong provider and delivery times balloon.

  • Payment and payout chaos

    Mixing cash, card and wallet payments without reconciliation creates disputes you cannot resolve.

How we fix them

  • Battery-aware tracking

    Adaptive GPS frequency, geofenced updates, background location best practice and offline buffering.

  • Rules-based dispatch

    Distance, availability, rating and capacity weighted, with manual override for operators.

  • Full reconciliation

    Every order traceable across cash, card and wallet with automatic provider statements and payouts.

Deliverables

What On-Demand & Delivery Apps includes

What you actually get

  • Product discovery covering all three user roles
  • Customer app, provider app and admin dashboard
  • Real-time location tracking with maps and route display
  • Dispatch engine with configurable matching rules
  • Pricing engine: base fare, distance, surge, promotions
  • Payments, wallet, cash reconciliation and provider payouts
  • Push notifications for order lifecycle events
  • Ratings, reviews and dispute resolution workflow
  • Analytics dashboards for operations and unit economics

Tools & platforms

  • Flutter
  • Node.js
  • PostgreSQL
  • Google Maps Platform
  • Stripe
  • Firebase
Process

How we deliver it

  1. 01

    Model the business

    Map every order state, role, pricing rule and edge case including failures.

    Week 1–3

  2. 02

    Design the system

    Data model, dispatch rules, pricing engine and all three interfaces.

    Week 3–6

  3. 03

    Build core

    Order lifecycle, tracking, payments and dispatch end to end.

    Week 6–16

  4. 04

    Pilot

    Pilot in one zone with real providers, fixing operational issues in production.

    Week 16–20

  5. 05

    Scale

    Expand zones, optimise dispatch, add promotions and reporting.

    Week 20+

FAQ

On-Demand & Delivery Apps — common questions

Discuss your on-demand & delivery apps project

Book a free 30-minute consultation and get a written plan — whether or not you work with us.