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SB DigitalAgency
Enterprise / Custom

Web applications, platforms and complex builds

Custom web applications, SaaS platforms, portals and integrations — scoped after discovery.

See how it is delivered

Price

Custom quote

scoped per project

Delivery

Scoped per engagement

Commitment

No lock-in

Enterprise / Custom

Off-the-shelf software no longer fits how your business actually works

  • Stitching tools together manually

    When staff spend hours a week moving data between systems, the real cost is not the licences — it is the errors, the delays and the people doing work software should do.

  • Subscriptions that do not fit your process

    You are paying for features you do not use while adapting your business to someone else's workflow assumptions.

  • Security and compliance exposure

    Customer data spread across consumer tools without access control, audit trails or encryption creates real commercial risk.

Custom software scoped properly, built incrementally, documented fully

  • Why Enterprise / Custom works (1)

    We start with a paid discovery sprint that produces a specification, a data model and a fixed quote. You approve the scope and cost before development begins, and you keep everything produced in discovery whether or not you proceed.

  • Why Enterprise / Custom works (2)

    Delivery runs in two-week sprints with a working demo at the end of each. You see the software being built rather than waiting months for a big reveal — which is how custom projects go wrong.

You have outgrown plugins and SaaS subscriptions. Your processes are specific enough that you are stitching together five tools, exporting CSVs between them, and paying for a spreadsheet that a real application should replace. You need software built around your workflow — and it has to be secure, maintainable and documented.

What is included

  • Custom scope and fixed quote after a discovery sprint
  • Web application / SaaS platform development
  • Authentication, roles, permissions and multi-tenancy
  • API development and third-party integrations
  • Admin dashboards and internal tools
  • Payment and subscription infrastructure
  • Test automation and CI/CD pipeline
  • Security review and penetration testing coordination
  • Documentation and developer handover
  • SLA-backed support and maintenance

What is not included

  • Nothing. This package is self-contained.

Guarantees

  • Fixed-price quote after a paid discovery sprint — no open-ended billing
  • Weekly sprint demos so you see progress continuously
  • Full IP transfer and infrastructure ownership
  • Documented handover your future team can work from

delivery

Scoped per engagement

support

SLA-backed, dedicated team

reporting

Sprint demos + monthly reporting

The delivery plan

How Enterprise / Custom runs, step by step

Typical timeframe: Discovery 2–3 weeks, then 3–6 months depending on scope.

  1. 01

    Discovery sprint

    Process mapping, user roles, data modelling, integration inventory, technical specification, wireframes and a fixed-price proposal. You own the output.

    Weeks 1–3

  2. 02

    Architecture & design

    System architecture, security model, API contracts, design system and key screens. Infrastructure provisioned across staging and production.

    Weeks 4–6

  3. 03

    Core build

    Two-week sprints covering authentication, permissions, the core workflow, then integrations. A working demo at the end of every sprint.

    Weeks 6–16

  4. 04

    Hardening

    Automated test coverage, load testing, security review, accessibility pass, monitoring, backups and runbooks.

    Final 3 weeks

  5. 05

    Launch & support

    Deployment, staff training, documentation handover, then SLA-backed support and a roadmap for subsequent phases.

    Post-launch

Deliverables

  • Discovery specification with fixed-price proposal
  • Custom web application or SaaS platform
  • Authentication, roles, permissions and audit logging
  • Third-party integrations and API development
  • Admin dashboard and internal tooling
  • Payment and subscription infrastructure
  • Automated test suite and CI/CD pipeline
  • Security review documentation
  • Monitoring, alerting, backups and runbooks
  • Developer documentation and handover sessions
  • SLA-backed support agreement

Expected results

  • Manual process timetypical automation impact-60 to -80%
  • Data accuracysingle source of truth99.9%+
  • UptimeSLA-backed99.9%
  • Payback periodvs. previous tool spend6–18 months

Tools & platforms

  • Next.js
  • TypeScript
  • PostgreSQL
  • Supabase
  • Prisma
  • Stripe
  • Playwright
  • Docker
  • Vercel / AWS
Reporting

Sample of what you receive

Every plan includes a live dashboard and a written monthly analysis — including the months that are flat.

Sprint velocity and scope

Story points completed per sprint against the agreed roadmap.

System usage after launch

Active users and key workflow completions in the first 90 days.

Test coverage

Automated test coverage across critical application paths.

82%of 100%

Conversions

91%of 100%

Traffic

74%of 100%

Rankings

96%of 100%

Retention

FAQ

Enterprise / Custom questions

Ready to start with Enterprise / Custom?

Order online and your details are saved to your account. We confirm fit, scope and timeline before anything is billed — or talk to us first if you would prefer.

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